Customer Collections Agent job in Warrington

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Apply for Customer Collections Agent job in Warrington, Cheshire, United Kingdom. Accounting/Financial/Insurance jobs in Warrington.

CV-Library jobs

Job Title: Customer Collections Agent
Job Type: Permanent
Location: Warrington
Company: CV-Library
Category: Accounting/Financial/Insurance

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Job Description: Salary Details: £18,500 – £22,500 Salary + 10% Monthly Bonus + Excellent Benefits

Customer Collections Agent – WarringtonFull Time – Monday to Friday – Permanent Role£18,500 – £22,500 + 10% Bonus + Excellent Benefits
Do you have consumer debt or credit collections experience and previously helped consumers set up affordable payment plans and clear arears if they experience financial difficulty?
Are you are seeking a new challenge with a great employer in a Monday to Friday role?
If so, we are looking for experienced consumer collections agents to join a fantastic financial services company based in Birchwood Park, Warrington.
Let’s tell you a bit more about the role…
We have several positions available within the collections team. You will be responsible for managing the collections process from the beginning to the end, ensuring the customer’s issues are thoroughly investigated and a solution is found where possible. We are looking for collections agents who can build a strong rapport quickly, making sure that the customer trusts you to solve their issue.  It’s very important that you take ownership for each case and see it through to the end with empathy and understanding being a key trait to be successful in the role.
This role involves a shift pattern across Monday to Friday, 8am until 4pm or 10am until 6pm on alternate weeks. No weekend work!
What we need from you…
* Previous experience in collections * Excellent communication skills * Strong negotiator * Computer literate * Analytical skills * Team playerWhat we offer in return…
* Pension scheme * 23 days holiday plus bank holidays * Training provided * Paid overtime * Bonus * Free parkingIf this role sounds like the Collections Agent opportunity for you, click ‘apply’ today and submit your CV.
Suitable candidates based on CV will be contacted by finda to run through a quick coversheet ahead of being invited to a recruitment event at the company’s offices in Birchwood park, Warrington.
If you are offered the job following interview we are looking for you to start as soon as possible, likely in March at some point.
Job Description
Customer Collections Agent – WarringtonFull Time – Monday to Friday – Permanent Role£18,500 – £22,500 + 10% Bonus + Excellent Benefits

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