Apply for Compliance Administrator job in Huddersfield, West Yorkshire, United Kingdom. Accounting/Financial/Insurance jobs in Huddersfield.
Job Title: Compliance Administrator
Job Type: Permanent
Job Description: My client, a large financial services organisation based in Huddersfield is currently seeking an experienced Administrator to join their Oversight and Control team. The is a busy role where you will be responsible for reviewing processes and procedures to ensure standards have been met, providing feedback where necessary, therefore experience within a similar role is essential. The successful applicant will have experience of working within financial services, specifically compliance along with excellent organisation and communication skills.
This organisation will be relocating to central Leeds in 2020.
Auditing day to day processes to make sure they are carried out to the necessary standards
Identify loopholes and recommend risk aversion measures
Summarise and present your findings to supervisor with recommendations for process efficiencies and improvements to the client experience
Carry out regular and ad hoc audits of outputs to monitor quality and escalate concerns
Monitor complaints and incidents, providing regular updates to management, recommending solutions and updating documentation where necessary
Thoroughly and efficiently gather customer information, formulate responses and resolutions and provide excellent customer service. Where applicable educating the customer to prevent the need for future contact.
Provide quality service and support in regular and routine customer requests.
Feedback to Supervisor where standards may be compromised.
Review and amend procedure and training manuals to ensure accuracy
Resolve internal and external enquiries.
After training, provide technical assistance to colleagues and participate in projects affecting the department
GCSE (or equivalent) Maths & English Grade C or above
Good knowledge of Microsoft Office packages
Good Attention to Detail
Good Interpersonal and Communication skills (Verbal and Written)
Resilient and flexible concerning change
Administration, especially data inputting
Good organisational skills
Good Time Management
Ability to use personal initiative
Previous experience of reconciliations
This is a regulated activity role and as such, the role holder will be expected to pass relevant industry examinations